As the Culture and Engagement Manager, you will be responsible for delivering an integrated culture and engagement strategy, as well as a leadership development strategy, that enables the organisation to engage, develop, and align employees with its core values and strategic objectives.
The role plays a central part in how the organisation connects with and relates to both current and prospective employees. It involves working closely with the Executive Management Team / Strategic Leadership Team to shape, drive, and deliver culture, engagement, and leadership development initiatives.
Culture
- Collaborate with the leadership team to build a positive, unified organisational culture rooted in shared values of Accountability, Collaboration, Inclusion, Integrity, Service Excellence, and Transparency.
- Implement the Culture and Engagement Strategy, ensuring alignment with mission, vision, and business goals.
- Use data, insights, and feedback to inform actions, drive positive change, and measure progress.
- Design and deliver interventions at corporate, departmental, or team level to strengthen culture and support organisational development.
- Report on culture initiatives and outcomes to senior leadership and governance committees.
Engagement
- Work with senior leadership to set engagement priorities, define outcomes, and use data to drive decisions.
- Design, implement, and evaluate strategies that strengthen employee engagement and support a high-performing, values-driven culture.
- Lead surveys, activities, and initiatives that connect staff to mission, vision, and values, while providing insights to inform positive change.
- Champion organisational values through creative engagement initiatives across all teams.
- Report on engagement programmes and outcomes to senior leadership and governance committees.
Leadership Development
- Build leadership capability at all levels through a structured Leadership Development Programme.
- Implement assessments, tools, and initiatives that strengthen leadership capacity and share best practices.
- Deliver development activities using diverse learning methods to equip managers with skills to foster high performance.
- Promote consistent demonstration of leadership behaviours aligned to organisational values.
- Embed coaching principles into leadership and management development.
- Evaluate impact of leadership initiatives and continuously improve programmes.
- Balance internal learning opportunities with strategic external partnerships.
- Support aspiring leaders through targeted programmes and initiatives.
People & Stakeholder Management
- Build and maintain strong, collaborative relationships with key stakeholders.
- Lead, motivate, and support teams to deliver in a challenging and dynamic environment.
- Foster a culture of service excellence, efficiency, and customer focus.
- Encourage innovation and drive change where needed
Requirements:
- Minimum of 5 years' professional experience in culture, leadership development, employee engagement, organisational design/development, or related HR disciplines.
- Experience in designing and delivering employee surveys and facilitating post-survey action planning.
- Strong communication and interpersonal skills (verbal, written, listening) with proven ability to influence and collaborate.
- Demonstrated experience in people leadership, relationship building, and stakeholder management.
- Strong facilitation, conflict management, and consensus-building skills.
- Project management experience with the ability to prioritise, coordinate multiple projects, and meet deliverables under pressure.
- Highly organised, detail-oriented, and able to balance competing priorities with a strong sense of urgency.
- Experience leveraging existing tools and introducing new platforms to support culture and engagement initiatives.
- Ability to work closely with Executive Leadership to deliver impactful outcomes.
