Business Process Analyst

Role: Business Process Analyst

Role Type: Fixed term contract (12 months)

Location: IFSC, Dublin City Centre

Hybrid: 3 days a week onsite

Role Description

Our client is looking to add a Business Process Analyst to their existing team. In this role you will work closely with teams across the business to improve processes and introduce new technology and support smooth transitions. You will have the ability to work on your own initiative, as well as collaboratively within the existing team. You will engage with key stakeholders across the business.

A key part of your role will be applying process analysis and business analysis techniques to identify and deliver improvements. You will be comfortable using structured methods to map, analyse and redesign processes, and will be skilled in requirements elicitation to ensure that solutions meet business needs.

In this role, you will help make changes that improve how our client works and will be involved in:

• Working with teams to develop an in-depth understanding of how they work, gathering feedback and analysis, proactively identifying opportunities for change, and using process mapping and analysis techniques to document and assess current ways of working.
• Working with colleagues to design improvements such as redesigning processes, assessing the feasibility of new tools, and adapting the way teams work. You will use business analysis techniques, including requirements elicitation, to ensure that proposed solutions are robust and aligned with business objectives.
• Taking a proactive role in guiding teams through the change process, making sure they have what they need to adapt, and fostering an environment of engagement and collaboration throughout the implementation.
• Leading the measurement of change outcomes, analysing the effectiveness of implemented changes, gathering detailed feedback, and delivering value for the business.

Desired Knowledge / Experience / Skills

The successful candidate will have:

• Business Experience - A strong understanding of how organisations operate, including how teams interact through their processes and systems. Able to quickly learn about new business environments, identify challenges and opportunities, and use these insights to help shape solutions that deliver long-term value.
• Process Analysis Skills - Experience in applying process analysis techniques such as process mapping, gap analysis, root cause analysis, and process redesign to identify and deliver improvements.
• Business Analysis Skills - Proven ability to use business analysis techniques, including requirements elicitation, stakeholder analysis, and documenting business requirements to ensure solutions are fit for purpose.
• Strong communication and people skills - A proven ability to build strong, meaningful relationships, engage diverse stakeholders, consider different perspectives, and analyse an optimal approach.
• Confidence leading discussions and bringing people together - Leads with confidence and vision, comfortably leading team sessions, workshops, or meetings to gather input and support change.
• A problem-solving mindset - An ability to understand challenges and identify opportunities to deliver value for the business.
• Results-oriented - A strong track record of delivering results and is comfortable working independently or with a team, to deliver at pace with the agility to flex with business needs.
• Adaptability and curiosity - A curious mindset for learning and growth and is keen to explore new ways of working.