Supply Chain Transformation Director

A leading global healthcare organization is seeking a Director of Supply Chain Transformation to drive digital transformation, optimize planning systems, and enhance end-to-end supply chain performance.

Role Purpose

This role leads business transformation through the deployment of advanced planning tools (e.g., Kinaxis Maestro, SAP S/4HANA) and the integration of AI-driven automation. The Director will strengthen the SI&OP process, develop a Supply Chain Centre of Excellence, and ensure sustained adoption of digital planning capabilities.

Key Responsibilities

Digital Transformation & System Enablement

• Lead deployment and optimization of advanced planning systems to align technology with business needs.

• Act as primary liaison between supply chain, technology, and commercial teams.

• Drive data integration, analytics, and closed-loop planning performance.

• Collaborate with data governance to ensure SI&OP and planning strategies align with system capabilities.

• Integrate AI and automation into planning workflows.

AI & Process Automation

• Identify automation opportunities and build phased implementation roadmaps.

• Deploy scalable automation tools using enterprise AI platforms.

• Develop internal AI capabilities and foster a culture of innovation.

• Track automation performance through defined KPIs.

COE Leadership

• Lead and develop the Supply Chain Centre of Excellence team.

• Strengthen expertise in digital planning systems and support user adoption.

• Oversee training, change management, and best-practice standardization.

Sales, Inventory & Operations Planning (SI&OP)

• Lead the monthly SI&OP cycle, including supply review, risk assessment, and contingency planning.

• Align supply plans with financial forecasts.

• Drive integrated planning across supply, commercial, finance, and external partners.

• Standardize tools, templates, and processes to enhance planning effectiveness.

Performance & Continuous Improvement

• Establish and monitor key planning and forecasting metrics.

• Lead initiatives to improve planning accuracy, efficiency, and system utilization.

• Maintain SOPs, documentation, and change-management materials.

Qualifications

• 12+ years of professional experience, including 4+ years in leadership roles.

• Bachelor's degree in supply chain, business, or related field.

• Preferred: APICS/ISM certifications, Lean/Six Sigma.

• Strong expertise in advanced planning systems and AI-driven supply chain transformation.

• Excellent stakeholder engagement, project leadership, and communication skills.

• Deep understanding of commercial and operations planning processes.

Leadership Behaviors

• Strong relationship-building, mentoring, and talent development.

• Decisive, analytical, and results-driven.

• Encourages innovation and calculated risk-taking.

• Drives accountability and cross-functional alignment.