QA Manager
About the job
Company Overview
Our client is a growing technology organisation developing a modern, cloud-based platform used by customers worldwide. Operating in a fast-paced, product-focused environment, they are investing heavily in engineering quality, automation and delivery maturity as they scale. With expanding web and mobile applications built on contemporary cloud technologies, they are now hiring a QA Lead to strengthen their quality function.
Job Overview
This is a hands-on QA Lead role with responsibility for owning and elevating quality across the entire platform. You will lead a small QA team, define and execute the quality strategy, expand automation coverage and guide the organisation toward a more mature, data-driven QA practice. The role suits someone both technical and organised, who can work strategically while remaining close to the detail-planning releases, investigating issues, improving processes and coaching others to deliver consistently high standards.
Responsibilities
- Define and own the company's end-to-end Quality Strategy, including governance, automation frameworks, release processes and quality KPIs.
- Assess current QA maturity and implement a roadmap for improvement across people, processes, tooling and metrics.
- Lead, mentor and support a QA team of approximately three people, setting standards for test design and documentation.
- Implement structured release management practices with risk-based testing, reproducibility and traceability.
- Drive automation across web, mobile and API layers using modern tools and methodologies.
- Work closely with Engineering, Product and DevOps to embed quality early in the development lifecycle.
- Report on and drive accountability through quality metrics such as defect leakage, automation coverage and MTTD/MTTR.
- Represent QA in leadership discussions, communicating risks, quality trends and improvement plans.
Requirements
- 10+ years of progressive QA experience, including at least 2 years in a QA leadership role within a SaaS, mobile or cloud-based environment.
- Experience building or maturing a QA function, including test strategy development and process governance.
- Relevant QA or Test Management certification (ISTQB Advanced, CSQE or equivalent) preferred.
- Strong technical grounding across React, Laravel/PHP (or equivalent), RESTful APIs, MySQL/PostgreSQL, CI/CD tooling (GitHub Actions, Bitbucket Pipelines), observability tools and version control.
- Hands-on automation experience using tools such as Cypress, Playwright, Appium or Postman.
- Experience with test management platforms such as TestRail, Zephyr or Xray.
- Ability to build, interpret and act on QA dashboards and data-driven insights.
- Knowledge of secure SDLC and frameworks such as ISO 27001, NIST or OWASP.
- Strong communication and stakeholder management skills, with the ability to influence engineering and product leadership.
If this looks like it could be a good fit for you, feel free to apply below!
