A global organisation is seeking a Quality Analyst to join its Compensation Services QA team. The role focuses on ensuring the accuracy and quality of integrated HR, compensation, payroll, and timekeeping systems. This is a fast-paced environment involving cross-functional collaboration and involvement across multiple phases of the project lifecycle.
Key Responsibilities
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Analyse business requirements and existing processes to create clear user scenarios.
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Prepare and execute test scripts across QA project cycles (readiness, smoke/sanity tests, UAT, regression, entry/exit criteria).
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Work closely with cross-functional partners to ensure quality delivery of system releases.
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Participate in requirement reviews through to system deployment.
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Support efforts to reduce regression testing cycles with a focus on increasing automation.
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Manage tickets, test documentation, issue reproduction, and handoff to deployment teams.
Must-Have Experience
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3+ years relevant experience in QA, business analysis, or complex systems projects.
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Strong Excel skills.
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Experience analysing processes and breaking them into testable steps.
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Ability to create "what-if" scenarios and think from a user/customer perspective.
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Strong attention to detail and ability to work independently.
Highly Desirable Experience
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Experience with HR/Payroll systems such as:
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Background in HR operations, employee support, or data administration.
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Exposure to integrated system deployments or major technology projects.
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Understanding of QA methodologies and best practices.
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Experience working with engineering teams and multinational stakeholder groups.
Key Attributes & Soft Skills
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Strong communication and interpersonal skills.
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Comfortable in a dynamic, high-volume environment.
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Able to manage ambiguity and adapt quickly.
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Ability to drive urgency, escalate appropriately, and collaborate across teams.
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Excellent problem-solving capabilities.
