Customer Experience Executive

Exciting Opportunity: Customer Experience Executive!

Are you ready to elevate your career? We're delighted to offer a fantastic opportunity for a Customer Experience Executive based in the suburbs of Cork City. This role comes with a competitive salary and the flexibility of a hybrid working model, allowing you to split your time between the office and home.

This is a great fit for someone who thrives in a dynamic environment, enjoys delivering strong customer support, and is eager to grow within a progressive organisation. If you're proactive, solutions-focused, and committed to creating great customer experience, we'd love to hear from you!

Key Responsibilities:

• Deliver a professional, engaging, and solutions-oriented experience for all clients.
• Work closely with internal teams to ensure prompt resolution of client queries.
• Maintain full compliance with GDPR in all communications and data handling.
• Accurately update and manage client records across internal systems.
• Keep up to date with internal processes and participate in regular training and development.
• Ensure each client interaction is seamless, professional, and adds value.

What We're Looking For:

• Strong communication skills-both written and verbal.
• Exceptional attention to detail and a high level of accuracy.
• A natural problem-solver who enjoys improving the client experience.
• Ability to build strong working relationships with both clients and colleagues.
• Motivated, enthusiastic, and a true team player.
• Calm and composed under pressure, with the ability to multitask effectively.

What We Offer:

• Hybrid working model for better work-life balance
• Bike-to-work scheme
• Company events that encourage team connection and fun
• Employee assistance program for personal and professional support
• Employee discounts on various services and products
• Flexitime to suit your lifestyle
• Gym membership to support your wellness
• On-site parking
• Private medical insurance for added peace of mind
• Wellness programs focused on overall health and well-being

If you're passionate about customer service and ready to grow with a supportive, forward-thinking team, we'd love to hear from you.

Apply now and take the next exciting step in your career!