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Customer Business Manager

Job Seekers Ireland Sales FMCG

Job Summary

  • Republic of Ireland
  • Permanent
  • BBBH764763
  • Aug 17, 2020
  • Competitive
Job Description

Customer Business Manager - Ireland

Customer Business Manager

Competitive Salary, Bonus & Benefits

Ireland

 

We are currently working with a global FMCG who are seeking a passionate and driven Customer Business Manager to join their successful team.

 

As Customer Business Manager you will be responsible for building strong working relationships with the customer buying team; developing and executing customer business plans at a category level which deliver Market Share and Profitability. They are accountable for the day to day contact with the customer buyers, supply chain, shopper marketing, internal category & brand contacts.

 

RESPONSIBILITIES

 

  • Build strong and sustainable customer relationships
  • Manage the customer P&L for relevant categories and the overall level of customer investment, in-month performance vs forecast, accruals and pricing accurately and efficiently
  • P&L Management: Delivery of Turnover & Business Building Terms targets for specific category
  • S&OP Forecasting
  • Negotiate effectively with your customer, e.g. to agree trade terms, trade funding, and counterparts according to the organisation's strategy on your categories
  • Ensure customer is compliant with agreed trade terms; where these are breached seek a resolution and monitor implementation
  • Provision of clear up to date inputs into Business Processes (Promotional Evaluation, Customer
  • Develop and deliver the customer strategic business plan for relevant categories , and the joint customer business plan, working closely with Category Managers and Shopper Marketing
  • Develop and deliver an optimal integrated category promotional plan (including selling the plan with the customer)
  • Manage the relationship aspects of key customer 'events', e.g. launching of new products, cost price changes, breaches of trade terms
  • Manage the launch of new products with customers & ensure effective in-store activation of key events (e.g. promotions, range reviews), providing clear briefings to the Retail Operations Team
  • Manage promotional and non-promotional investments with the customer and ensures all agreements are properly documented and stored

 

EXPERIENCE AND QUALIFICATIONS REQUIRED

 

  • Customer management & selling essential - ideally previous experience of performing a Customer Account Management role
  • Prior commercial experience and exposure to P&L
  • Minimum 2 to 3 years relevant Account Management/Field Sales experience
  • Two years of Shopper Marketing or Category Management is preferable

 

This is an excellent opportunity for an experienced Customer Account Manager / Account Manager who is seeking a challenging and rewarding position in a leading and highly sought after organisation. All applications will be treated with the strictest confidentiality

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF LA CRÈME SERVICES.

Consultant Details

Consultant Details

Joanne O'Leary
Joanne O'Leary
  • Senior Consultant, Office Support, South East
  • +353 51 309651
  • joleary@morganmckinley.com