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Page Admin Support Team - German/Dutch/Hebrew/Polish/Russian

Job Seekers Ireland Multilingual Other

Job Summary

  • Dublin
  • Permanent
  • BBBH795359
  • Oct 06, 2021
  • €30k - €40k
Job Description

This is an exciting opportunity for a multilingual candidate fluent in Dutch, German ,Polish, Hebrew or Russian to work with a global company in the Tech industry

Title: Page Admin Support Team

Language: Dutch / Polish / Russian / German / Hebrew

Industry: Information Technology

Type: Permanent, Full Time

Salary - Negotiable plus benefits

Location - Dublin City Centre

Job Description:

This is an exciting opportunity for fluent speakers of one of the above languages. You will be part of a rapidly growing multilingual team in the Information Technology Sector. The ideal candidate will be working closely with the Sales and Account Management departments as well as external clients.

Responsibility:

  • Review request from page administrators needing Assistance
  • provide technical and troubleshooting support for all requests
  • Update applications, tools, and systems with the relevant data
  • Ensure tasks are completed based on policy
  • Ensure Policy Enforcement on all supported workflow
  • Identify emerging trends and gaps to keep policy updated
  • Raise awareness to the teams and Team Leader of urgent content
  • Meet targets and quality in the established timeline
  • Raise/update CRM tool under required categories for issues identified and escalate to the SME / TL
  • Escalate to SME & TL of new issues/technical difficulties

Requirement:

  • Bachelor's degree in any discipline
  • Fluency in French/polish/ Italian /Arabic / German / Hebrew
  • 1-2 years of Customer Support/ Technical Support/ Customer Service experience in an office environment
  • Excellent analytical skills and a keen eye for detail
  • General country-specific knowledge for the country you will support
  • Be eligible to work in Ireland ( Stamp 4, Stamp 1G, or EU passport )
  • Excellent verbal and written communication skills. Able to interact with internal and external clients effectively
  • Good knowledge of the internet and associated technologies

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF LA CRÈME SERVICES.

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Consultant Details

Consultant Details

Ahmed Omar
Ahmed Omar
  • Consultant | Multilingual Recruitment
  • 353 (0) 1 4321555
  • aomar@morganmckinley.com