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IT Support Engineer (PPM/ERP)

Job Seekers Ireland IT Telecoms

Job Summary

  • Dublin
  • Permanent
  • 1559
  • Jul 07, 2021
  • Competitive
Job Description

We are looking for an IT Operations Engineer to help support functional systems (PPM/Oracle P6 & ERP SAP S4Hana) that improve customer experience.

We are looking for an IT Operations Engineer to help support functional systems (PPM/Oracle P6 & ERP SAP S4Hana) that improve customer experience.

IT Operations Engineer responsibilities include supporting AWS serverless products and COTS products, identifying production issues and supporting integrations that meet customer needs. If you have a background in AWS serverless functions and are familiar with low code environments we'd like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately and securely.

  • Implement integrations & solutions requested by customers
  • Deploy updates and fixes
  • Provide Level 2 technical support
  • Build tools to reduce occurrences of errors and improve customer experience
  • Support software to integrate with internal back-end systems
  • Perform root cause analysis for production errors
  • Investigate and resolve technical issues
  • Develop scripts to automate visualization
  • Design procedures for system troubleshooting and maintenance

Requirements

  • Work experience as a DevOps Engineer or similar software engineering role
  • Good knowledge of AWS services
  • Working knowledge of databases, SQL, JSON, Javascript, Unix skills (RedHat)
  • Problem-solving attitude
  • Team spirit

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