Our client is the leading company in the home-sharing market and are looking for an experienced Integrity Operations Specialist to join their Trust Organisation - 11 Month Contract
Integrity Operations Specialist - EMEA
Our client is looking for a brilliant, full time Account and Content Integrity Specialist professional to join their Trust Organisation. As a part of the Account and Content Integrity team, you will be responsible for identifying fraudulent online behaviours while connecting with their community. You will be working closely with Risk Product and other stakeholders to provide feedback and improve their models as well as focusing on analysing online patterns and trends in order to prevent any future bad contacts.
Duties and Responsibilities:
Educating users on how to maintain security and safety while using our cleint responsibly
Maintain Subject Matter Expertise of Account and Content Integrity team to successfully complete core work and escalations
Develop and maintain a comprehensive understanding of the purpose of Account and Content Integrity Team
Investigate complex situations and potential fraud surfaced in high volume queues
Demonstrate ability to comprehensively document investigations
Understand their risk systems and investigate account patterns through data analysis
Working with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation, updating policies, and fixing product loopholes, etc.
Identify market trends and product vulnerabilities. Create data-backed recommendations to respond to trends and to reduce vulnerabilities; work with senior members of the team and cross-functional groups to ensure these recommendations are executed
Work with external Product vendors to enhance proactive and reactive risk detection as an informing or collaborating task
Maintaining high levels of confidentiality while performing investigations
Demonstrate great judgement and be open to sharing what you know with others
Skills:
Role Requirements:
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.