You are visiting this website from:
View All Jobs

HR Operations Specialist

Job Seekers Ireland HR Technology

Job Summary

  • Dublin City Centre
  • Contract
  • BBBH782730
  • May 19, 2021
  • Competitive
Job Description

A global tech company is looking for an Operations Specialist to join their team and create simple and exceptional experiences at scale for employees and candidates.

HR Ops is a key team within our HR Department PeopleOps. This team creates simple and exceptional experiences at scale for employees and candidates by running 100+ operational services across 70+ countries with the ultimate goal of making HR easy and intuitive. Our global team optimizes people processes, from problem definition to execution, and we partner with teams across PeopleOps to bring innovation and technology to the way we attract, retain and grow our company worldwide.

Responsibilities:

  • Deliver above and beyond operational excellence, in line with assigned service targets, identifying opportunities to improve and scale in order to elevate Ops to a best-in-class standard
  • Resolve and prioritise complex or sensitive user issues through consultation with vendors and deep collaboration with Partner teams
  • Implement and execute on service delivery improvements and new process/scope changes, including outsourcing activities
  • Act as the voice of the user, surfacing relevant user feedback to Partner Teams
  • Collaborate on initiatives to address user needs, including consulting on content, process and policy improvements
  • Develop deep expertise in the systems supporting HR Ops service areas, troubleshooting day-to-day issues and consulting with partners on changes to systems infrastructure

Requirements:

Essential

  • Strong academic record and prefer 2 years of HR and customer experience
  • Solutions driven and client-service oriented with a strong focus on delivering exceptional customer service
  • Strong interpersonal, teamwork and organizational skills
  • Superior verbal and written communication skills, with an emphasis on tact and diplomacy
  • Ability to prioritize multiple functions and tasks and manage work on time
  • Proven ability to consistently and positively contribute in a fast-paced environment
  • Demonstrated ability to keep information confidential and commitment to produce high quality work
  • Efficiency and attention to detail is key
  • Ability to speak and write in English fluently and idiomatically
  • Excellent communication skills

Preferred

  • Experience with human resource processes and/or systems
  • Spreadsheet and document software experience
  • Ability to effectively prioritize workload, and comfortable dealing with ambiguity
  • Demonstrated communication, analytical and problem solving skills, combined with excellent business judgment
  • Ability to speak and write in another European language

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

broadbean-tracking

Consultant Details

Consultant Details

Padraig O'Connell
Padraig O'Connell
  • Consultant | Remote Delivery
  • 021 2300 300
  • poconnell@morganmckinley.com