We are looking for a fluent German speaker with 1 year of Customer Success experience, for an excellent opportunity to work with a large Multinational Saas Company in Dublin.
Job Title: Customer Onboarding Specialist -German
Salary: 55,000€ base, plus commission
Location: Dublin 2
Type of Role: Permanent, Full Time
This is an excellent opportunity for a Customer Success Specialist, fluent in German, to work for a continuously growing multinational SaaS company operating in the Computer Software Industry.
Work with customers to uncover their business challenges and develop
Recommend and help implement marketing and platform strategies that
maximise customer value and increase overall customer satisfaction.
Develop a deep understanding of the product to recommend the software's
features and functionality that meet customers' specific business needs.
Partner with internal teams to ensure customer needs are being met.
Bring creative ideas and solutions to the team on how to improve
the customer experience.
1-2+ years of experience in customer success, sales, or account management
Fluent in English and German.
SaaS success/sales experience is desirable.
Passionate about building relationships and enhancing the customer experience.
Demonstrated understanding and application of effective service and selling
Exceptional organisational and communication skills.
Demonstrated ability to deal with rapid change.
Strong team player mentality.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.