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Customer Business Manager

Job Seekers Ireland Sales Retail

Job Summary

  • Dublin
  • Permanent
  • BBBH764683
  • Aug 18, 2020
  • Competitive
Job Description

Customer Business Manager

Customer Business Manager - Core Grocery

Our client a reputable FMCG business is currently seeking a Customer Business Manager for their Core Grocery to deliver commercial goals and strong working relationships with the customer buying team. The CBM is responsible for the day to day contact with the customer buyers, supply chain, shopper marketing, internal category & brand contacts.

The role:

  • Achieve promotional and non-promotional investments with the customer and ensures all agreements are properly documented and stored
  • Work closely with Commercial Executives to ensure administrative aspects of promotions are completed
  • Complete the relationship aspects of key customer 'events', e.g. launching of new products, cost price changes, breaches of trade terms
  • Develop and deliver the customer strategic business plan for relevant categories, and the joint customer business plan, working closely with Category Managers and Shopper Marketing
  • Develop and deliver an optimal integrated category promotional plan (including selling the plan with the customer)
  • Build strong and sustainable customer relationships
  • Negotiate effectively with your customer, e.g. to agree trade terms, trade funding, and counterparts according to the strategy on his/her categories
  • Manage the launch of new products with customers, e.g. selling in the new product, providing samples etc
  • Ensure effective in-store activation of key events (e.g. promotions, range reviews), providing clear briefings to the Retail Operations Team
  • Manage the customer P&L for relevant categories and the overall level of customer investment
  • Manage in-month performance vs forecast, working closely with CAMs
  • Manage accruals and pricing accurately and efficiently
  • Ensure customer is compliant with agreed trade terms; where these are breached seek a resolution and monitor implementation
  • P&L Management: Delivery of Turnover & Business Building Terms targets for specific category

The Person:

  • Minimum 2 to 3 years relevant Account Management/Field Sales experience
  • Customer management & selling essentials - ideally previous experience of performing a CAM role
  • Previous commercial experience and exposure to P&L
  • Proven history of working within a team environment
  • Prior experience of leading and developing a direct report preferable however not essential
  • Two years of Shopper Marketing or Category Management is preferable

 

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

Consultant Details

Consultant Details

Clair Freyne
Clair Freyne
  • Consultant | Sales Recruitment
  • 353 (0) 51 309650
  • cfreyne@morganmckinley.com