Business Analyst

Job Description

Business Analyst

Business Analyst

The primary purpose of the Business Analyst role is to define scope, requirements &

requirement artefacts across the Programme of projects across three pillars: Client,

Strategic, BAU Change. The Business Analyst is a key role in the eliciting of requirements

from a mix of technical and non-technical business resources and translating them with

developers and signed off as part of the project delivery lifecycle.

Key Responsibilities

Requirements & Design

 Host workshops to elicit requirements from business/clients, challenging status quo and

mindset to ensure the best possible design and benefit realisation

 Conduct high quality business analysis and provide clear business requirement

documentation/functional specs

 Identify and escalate important systems issues

 Playback of requirements back to business/client

 Communication/translation of the requirements to IT

 Ensuring appropriate approvals for sign off of requirements

 Provide support to UAT team e.g. understanding requirements for translation to test

scripts, handover on data structure knowledge

Process Definition

 Working with SMEs to capture to be processes and supporting documentation always

with a customer first mindset - i.e., SOPS, procedures, policy updates

 Ensuring sign off of process documentation in a timely fashion to allow for controlled

delivery throughout the project lifecycle

Data Reconciliation/Issues

 Supporting the data query log activities

 Supporting and driving closure of data issues

Essential Skills;

 Candidates should be highly professional, self-motivated with excellent communication

and problem-solving skills.

 Minimum of 3-5 years' experience working as a business analyst in financial

services/insurance

 Significant experience and knowledge of supporting change in a Retail mortgage

servicing business; on/offboarding, digital/customer journey/transformation/BAU change

 Experienced in MS Office including Word, Visio, and high degree of proficiency in

Microsoft excel and experience analysing large data sets

 JIRA experience

 Experience and knowledge of change management principles, methodologies, and tools

 Experience of data analysis and ability to present complex information in an

understandable manner to all areas of the business

 Problem solving and root cause identification skills

 Able to work effectively at all levels in an organization

 Must be a team player and able to work collaboratively

 Strong understanding of all aspects of systems implementation and software

development life cycles

 Strong financial analysis skills with the ability to review, understand and interpret loans

interest and billing history

 A proven track record of excellent communication and customer service skills enabling

successful collaboration with key stakeholders; ability to translate client requirements

into tangible requirements/ deliverables

 Experience working with technical and business teams to translate internal and external

business needs to drive functional and technical requirements

Essential Qualifications

 3rd Level Qualification

 Professional Qualification in Business Analysis

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.