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Life Science Specialist

Job Seekers Ireland Science Pharmaceutical

Job Summary

  • Cork
  • Permanent
  • BBBH771847
  • Dec 16, 2020
  • Competitive
Job Description

I am delighted to be working on this excellent Life Science Specialist role with a Cork based client. For more information please see below.

I am delighted to be working on this excellent role with a Cork based client. This role will be primarily internal, with some external visits where needed. This is an excellent opportunity for someone coming from an Engineering/Lab background to move into a more sales focused role.

Duties of the Role include:

* To provide technical and commercial support to ESI customers and prospective customers in Ireland.

* Supporting customers to resolve any technical issues or queries relating to the prevailing product range and their applications.

* Ensure that the advice provided is accurate, current and secures a successful resolution to the enquiries.

* Direct interface with customers and suppliers delivered by phone, email and face-to-face.

* The role is primarily internal but will also include external visits to customer and supplier sites as required.

* Maintain accurate and detailed records /files on customer job files.

* Responsibility for awareness and action of related personal, department & company KPI's.

* Need to meet deadlines and work towards set Team and departmental targets.

* Adherence to companies ISO 9000 Quality, and Health & Safety procedures.

* Other duties as deemed necessary by company management to support this role.

Ideally the candidate would possess the following skills/experience:

* Engineering background in the Biotech industry - minimum 3 years.

* Experienced in Bioprocessing, both upstream and downstream applications.

* Technical & commercial aptitude with a flexibility & willingness to learn in the role.

* Previous experience or familiarisation with above technologies would be an advantage.

* Strong interpersonal, good presentation and reporting skills and verbal communication skills.

* Excellent administration & IT skills, including experience with MS Excel, MS Word, PowerPoint & ERP systems.

* Must be able to identify Customer needs and recommend appropriate solutions whilst achieving the highest level of customer satisfaction.

* Committed to Customer Satisfaction and continuous improvement.

* Be capable of working consistently both as part of a team and on own initiative.

* High attention to detail and presentation, with technical speed and accuracy.

* Reliable and committed with ability to work in busy customer focused environment.

* Organisational and problem-solving skills

This is primarily an internally based role, with some requirement for external interface as required (Covid-19 allowing etc). For more details on this excellent role, please apply here, or contact me, Julieann, at jfitzpatrick@morganmckinley.com

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

julieann-fitzpatrick
Julieann Fitzpatrick
  • Senior Consultant
  • 353 (0) 21 2300300
  • jfitzpatrick@morganmckinley.com