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Client Support Administrator

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Job Summary

  • Cork City
  • Contract
  • BBBH834942
  • Nov 22, 2022
  • Competitive
Job Description

Morgan McKinley are delighted to present a 12 month opportunity with a highly regarded company in Kerry. Following 6 months training, there is a hybrid working model available .

Morgan McKinley are delighted to present a 12 month opportunity with a highly regarded company in Kerry. Following 6 months training, there is a hybrid working model available .Your role will involve providing an excellent level of service to clients, including maintaining strict adherence to SLAs.

  • Working from a ticket-based system you will action client instruction, following the appropriate steps.
  • Updating internal sytems and databases
  • Creating reports and flagging anomalies
  • Identify continuous improvement possibilities and operational efficiencies
  • Assist clients and troubleshoot any technology related issues
  • Log client requests and follow appropriate channels in finding resolutions
  • Reference internal operating policies and acting accordingly

Location: Tralee

Working pattern: 8 hours shifts based on rota covering hours from 7AM to 10PM

Salary: €25,000

This role would suit a candidate with excellent attention to detail, used to dealing with a high volume of information. Candidates with a natural aptitude for technology will find this an exciting and rewarding role.

Please send your updated CV without delay!

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Erica Keegan
Erica Keegan
  • Principal Consultant | Business Support