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IT Infrastructure Analyst (50-55K)

Job Seekers Hong Kong SAR China IT IT

Job Summary

  • Hong Kong
  • Permanent
  • BBBH785162
  • Jun 17, 2021
  • HK$51k -60k pm
Job Description

One of the global investment management firm is actively looking for an experienced IT Infrastucture Analyst with solid IT support background and infrastructure experience.

About the company

One of the global investment management firm is actively looking for an experienced IT Infrastucture Analyst with solid IT support background and infrastructure experience.

Responsibilities

  • Work as part of a Global multi-locational cross-matrix team in a dynamic environment
  • Working closely with other teams such including Service Desk, Networks, Information Security and End User Services
  • Proactively own incidents, problems or issues adhering to SLA's and OLA's where relevant
  • Act as a technical resource for change requests and data centre works
  • Act as a technical resource for maintenance, firmware upgrades, and recurring patch cycles
  • Utilise documented Standard Operating Procedures and other documentation provided
  • Work using ServiceNow to update incidents and requests
  • Adhere to Information Security and Compliance policies and standards
  • Provide the highest level of internal customer service
  • Inventory Management: Responsible for procurement and management of Infrastructure equipment
  • Shift work, weekend work and being on-call will be required

Requirements

  • At least more than 5 years of experience supporting infrastructure preferably in a financial services
  • Experience working as part of a global team
  • Experience of managing a ticket based workload
  • Experience providing support using documented operating procedures and processes
  • Strong communication skills in English and Cantonese
  • Knowledge of the following:
    • Wintel Technologies (Microsoft Windows Operating Systems,IIS,File Systems,DNS / DHCP / DFS)
    • Identity & Security (Anti-virus, Domain Controllers, Active Directory, Single Sign-On / ADFS / MFA, Security tools, Segregated environments (eg DMZ),Patch Management, Certificate Management)
    • Virtualisation & Automation(Citrix Virtualisation / VMWare / VDI, Automation tools, Hyper converged technologies, PowerShell scripting skills)

Application

If this above description fits your experience and is something you would like to explore, please click 'Apply Now' to submit your resume to us.

Any questions, please feel free to contact Ryan Chu via rchu@morganmckinley.com

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Consultant Details

Consultant Details

Ryan Chu
Ryan Chu
  • Senior Consultant | Technology Recruitment, Hong Kong
  • 39073976
  • rchu@morganmckinley.com