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IT Helpdesk Support (international company)

Job Seekers Hong Kong SAR China IT IT, Technology

Job Summary

  • Hong Kong
  • Contract
  • BBBH781367
  • May 04, 2021
  • Competitive
Job Description

A top tier financial service group with 140 employees in Hong Kong office is looking for IT Helpdesk support to join the support team.

Responsibilities:

  • Maintain and support various business applications, systems, infrastructure networks and tools for daily IT relevant operations, including physical office security systems
  • Supporting various Video Conferencing equipment and applications (MS Teams, Zoom, Webex, Wechat, and etc.
  • Ensure all systems are compliant with relevant regulatory, security, technology and architectural standards
  • Review regularly on SLA performance and participate in contract negotiations
  • Assist the organization to assess and rapidly adjust to changing technology and trends (internal and external).
  • Drive the adoption of new tools and technology across the organization
  • Manage various office facilities, e.g. printers/scanners, speakers/microphones etc.

Qualifications:

  • Degree holder or above
  • Minimum 4 years of expeirence in IT helpdesk support
  • Very familiar with IT office operation, e.g. administration in desktop/laptop, server and network, remote access, VPNs, Windows OS and Active Directory
  • Very experienced in administrative work with Office 365 (cloud)
  • Strong knowledge in office relevant applications (MS Windows, Office, Adobe etc.)
  • Supportive, service-oriented and helpful mindset, good team player
  • Fluent English, Cantonese and Mandarin
  • Immediate availability or short notice is preferred

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Consultant Details

Consultant Details

Angela Tam
Angela Tam
  • Senior Consultant | Technology | Contracting Recruitment
  • atam@morganmckinley.com