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Business Process Reengineering Lead Consultant

Job Seekers Hong Kong SAR China IT Technology

Job Summary

  • Hong Kong
  • Permanent
  • BBBH792531
  • Sep 15, 2021
  • Competitive
Job Description

Looking for a Business Process Reengineering Lead Consultant to optimize Customer Experience and Business Process in the Telecom Industry.

My Client is a Technological Consulting Leader which works in several industries, and they specifically need a Business Process Reegineering Lead Consultant to be focused on Telecom Client.

Responsibilities:

  • User journey mapping
  • End-to-End Process flow
  • Organise co-creation workshops to deliver process and experience designs
  • Optimize processes and User journeys through digitalization and CX strategies

Profile

  • 5 to 6 years of experience in similar domain
  • Strong communication and facilitator skills
  • Experienced in CX and process design
  • Knowledge about BPMN & Tools, and
  • Comfortable with techniques such Design Thinking, Service Design

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Consultant Details

Consultant Details

Stanislas Balay
Stanislas Balay
  • Senior Consultant | Technology Recruitment
  • 3907 3981
  • sbalay@morganmckinley.com