Business Process Reengineering Lead Consultant
- BBBH792531 Sep 15, 2021 Competitive
Looking for a Business Process Reengineering Lead Consultant to optimize Customer Experience and Business Process in the Telecom Industry.
My Client is a Technological Consulting Leader which works in several industries, and they specifically need a Business Process Reegineering Lead Consultant to be focused on Telecom Client.
- User journey mapping
- End-to-End Process flow
- Organise co-creation workshops to deliver process and experience designs
- Optimize processes and User journeys through digitalization and CX strategies
- 5 to 6 years of experience in similar domain
- Strong communication and facilitator skills
- Experienced in CX and process design
- Knowledge about BPMN & Tools, and
- Comfortable with techniques such Design Thinking, Service Design
Senior Consultant | Technology Recruitment