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Customer Consultant - Leading e-Commerce Platform (Mon-Fri)

Job Seekers Hong Kong SAR China Sales Digital & E-Commerce

Job Summary

  • Hong Kong Island
  • Permanent
  • BBBH785362
  • Jun 18, 2021
  • Competitive
Job Description

Our client is experiencing an exciting growth phase and are looking for a talented Customer Service talent to join their winning team!

Responsibilities:

  • provide quality and value-added customer services to clients
  • answer clients' enquiries, handle complaints and provide solutions to solve the problems professionally
  • cooperate with different internal and external teams to ensure quality and timely service delivery
  • ensure orderly execution and filing of documentation and workflow
  • perform other relevant tasks as assigned by the Manager

Requirements:

  • Diploma or above
  • 1 year or above in related working experience in Customer Service is preferred
  • Customer centric, patient and able to work under fast-paced and pressured setting
  • Good listening, communications and problem-solving skills
  • Japanese proficiency of N3 or above
  • Fluent in spoken and written Cantonese, English and Mandarin
  • Fresh gradueates are also welcome to apply

Offers:

  • 5 day work week (Mon-Fri, no shift)
  • competitive salary package
  • end of year bonus
  • on the job training
  • continuous learning opportunity
  • supportive and welcoming culture
  • medical coverage

If you're interested in this role, please click 'apply now' or email your resume to afu@morganmckinley.com

Alternatively if you would like to learn more details on this opportunity please contact Agnes Fu on 3907 3907, thank you.

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Consultant Details

Consultant Details

Agnes Fu
Agnes Fu
  • Managing Consultant | Life Sciences & Healthcare Recruitment
  • 3907 3942
  • afu@morganmckinley.com