Team Leader, FX Middle Office

Key Responsibilities:

• Oversee daily operations to ensure accurate product delivery, effective issue resolution, and adherence to business standards.
• Manage FX middle office responsibilities, including trade support, trade confirmations, and exception management.
• Ensure accurate and timely resolution of FX-related issues, liaising with internal teams and external counterparts as needed.
• Train, motivate, and manage team members to maximize their potential and performance.
• Drive a culture of continuous process improvement by challenging existing practices and adopting new technologies.
• Manage client visits, presentations, and retention efforts while building strong stakeholder relationships.
• Ensure smooth coordination of cross-office initiatives and collaboration with global teams.
• Maintain high-quality client service and implement solutions to address operational challenges.
• Develop and execute a business plan aligned with the team's goals, including managing budgets and reporting.

Requirements:

• Bachelor's degree
• At least 8 years of relevant industry experience, including 4+ years in a supervisory role.
• Experience in FX middle office.
• Strong communication, business analysis, and process improvement skills.
• Ability to anticipate problems, lead teams, and work in a dynamic environment.
• Experience managing cross-office initiatives.