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(Assistant) Manager, Client Services Operations

Job Seekers Hong Kong SAR China Financial Services Operations Financial Services - Financial Markets

Job Summary

  • Hong Kong Island
  • Permanent
  • BBBH772717
  • Jan 06, 2021
  • HK$41k -45k pm
Job Description

As a global professional recruitment consultancy, Morgan McKinley connects specialist talent with leading employers across multiple industries and disciplines. We have established ourselves as a prefe

Responsibilities:

  • Perform client services and account maintenance in a professional manner and monitor daily client service operations
  • Review and follow up with client enquiries and complaints following by the Policy and Procedures on regulatory compliance
  • Understand in full compliance with the Company policies, rules and regulations.
  • Work closely with the internal/external parties for maintaining system contracts and vendor services
  • Reviewing operation flow and enhancing operation capacity by automation.
  • Participle in ad-hoc projects or tasks assigned by supervisor.

Requirements:

  • University or above is required
  • Possess SFC type 1 & 2 licenses
  • Experience in KYC review and other account servicing functions & reporting
  • Proficiency in using the Microsoft Excel, PowerPoint and Word
  • Proficiency in written and spoken English and Chinese with fluency in Mandarin

Candidate with more experience will be considered as Manager.

Interested parties please click "Apply Now" or reach out Jacey at 3907 3944 for more information.

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Consultant Details

Consultant Details

Jacey Siu
Jacey Siu
  • Consultant | Financial Services Operations Recruitment
  • 3907 3944
  • jsiu@morganmckinley.com