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Application Support Engineer

Job Seekers Hong Kong SAR China Financial Services Operations, IT IT

Job Summary

  • Central and Western District
  • Permanent
  • BBBH783577
  • May 31, 2021
  • Competitive
Job Description

Trading Application Support Engineer for Equity and Fixed Income Team with a Global Investment Management Firm in Hong Kong


  • Providing trading system support for Asia Pacific region including user inquiries/setups, error research, and incident management
  • Supporting the Equity and Fixed Income trading support function - including Portfolio Management, Trading, and Routing; requiring end to end investment process knowledge
  • Daily interaction with vendors on data issues locally
  • SOD batch processes and start of day Business readiness checks
  • Proactively monitor, troubleshoot, and resolve production incidents
  • Leverage Service Now toolset to continuously improve how systems are being monitored and supported
  • Be the liaison contact for projects between Asia and US teams (Application Services and Application Delivery)


  • 10 years of work experience and preferably 5 years of industry experience
  • Solid understanding of the Asset Management industry and business needs
  • Technical: Aladdin OMS experience (priority) and Charles River and FlexTrade experience a plus, but not required
  • Language: English (required), Chinese Cantonese and Mandarin (preferred)


Consultant Details

Consultant Details

Lorna McCabe
Lorna McCabe
  • Senior Manager | Technology Recruitment
  • 39073923