Service Administrator

Morgan McKinley is looking for a Service Administrator with proven customer services and admin experience to work for a well established business on the outskirts of Horsham, West Sussex. This is a varied admin support role dealing with customers, sending out quotes and scheduling the engineers.

Salary: £27K

Location: Office based, parking onsite and own transport required due to rural location

Hours: 8am-4.30pm Mon-Fri

Service Administrator duties:

• Handle incoming calls and emails - first point of contact for customer enquiries regarding their product or service visit
• Prepare and send out customer quotes / invoices
• Diary management and schedule the engineers visits
• Work closely with other internal teams to update them on works / projects
• Update internal systems and support with any other admin needed

Skills and experience:

• Proven admin and customer service experience, working in a similar Service Admin role
• Excellent communication skills
• Ideally have used scheduling systems