Credit Controller

Job Title: Credit Controller
Location: Bristol (Hybrid Working)
Department: Finance
Working Hours: Monday - Friday, 9:00am - 5:15pm

About the Role

An established organisation is seeking a Credit Controller to join its Finance team in Bristol. Working within the Credit Management team, you will be responsible for the effective collection of outstanding invoices across an assigned client ledger while maintaining strong working relationships.

This role requires a proactive and organised individual who can manage aged debt, resolve payment queries and ensure monthly cash collection targets are achieved.

Key Responsibilities

• Manage a portfolio of client accounts and ensure timely collection of outstanding invoices.

• Contact clients to confirm receipt of invoices and expected payment dates.

• Investigate and resolve invoice queries, including issuing invoices and credit notes where required.

• Reconcile client accounts and address discrepancies where necessary.

• Maintain accurate records of client communications within the credit management system.

• Follow up on unidentified payments and ensure correct allocation.

• Assist with monthly reporting and provide updates on outstanding debt.

• Work closely with internal stakeholders to review aged debt and escalate any concerns.

• Issue credit control letters and client statements where required.

• Identify potential bad debt risks and manage client relationships to minimise exposure.

• Ensure compliance with internal procedures and regulatory requirements.

• Support the wider finance team with additional duties when required.

Skills & Experience

• Previous experience within credit control, accounts receivable or transactional finance.

• Strong communication skills with the ability to confidently engage with clients and internal stakeholders.

• Ability to prioritise workload and meet monthly collection targets.

• Good working knowledge of compliance requirements including SARs and anti-money laundering regulations.

• Proficient in Microsoft Excel.

• Excellent organisational skills with strong attention to detail.

• Ability to work both independently and collaboratively within a team.

Benefits

• Minimum 25 days annual leave (with the option to purchase additional leave)

• Discretionary bonus scheme

• Generous pension scheme

• Private medical insurance

• Health assessments

• Life assurance

• Employee assistance programme

• Cycle to work scheme