Job Overview
You will be deployed to our client who is a leading government technology agency driving digital transformation and innovation in the healthcare sector. You will play a pivotal role in ensuring users are enabled and, to a certain extent, business is ready for safe and smooth system implementation. You will be accountable for achieving the change management and training goals set out at the initiation of the programme.
As a Senior Change Management Executive, you will be a reliable and independent support to the Senior Business Change Manager in the development of the global change management and training approach, localisation of change management and training plans, execution of change impact assessment and development of survey and usage reports. This includes facilitating productive discussions, developing and upkeeping of change management and training work products, and tracking and reporting of change management and training statuses, risks and issues.
Responsibilities
Apply change management methodology:
- Apply a change management process and tools in planning and executing change interventions.
- Support the development and maintenance of the global change management and training approach.
Support stakeholder analysis and change impact assessment:
- Organise and facilitate stakeholder analysis and change impact assessment.
- Ensure documentation of the outputs are well-maintained.
Establish partnership with internal and external stakeholders:
- Establish interlock with functional teams for inputs and content, and work closely with change network to ensure change interventions are executed as planned.
- Establish partnership with vendors and suppliers to ensure quality and timely outputs.
Support communications planning and execution:
- Lead facilitation for the planning of institution-specific communications and engagement activities with change network.
- Develop and deliver programme-level communications and engagement activities.
- Monitor for timely execution and maintain documentation of all communications delivered.
Support training planning and administration:
- Lead facilitation for the planning of institution-specific training activities with change network.
- Monitor for timely execution of training activities and maintain documentation of the master curriculum and training materials.
- Support training environment refresh and uploading of training materials for cross-institution sharing.
Support survey and usage research:
- Compile and analyse data and develop reports.
- Adapt reports for targeted audience as appropriately.
Maintain good CM project management discipline:
- Rack and report CM and training statuses in clear and concise manner.
- Keep a sharp and keen eye on the project activities and stakeholder sentiments and escalate risks before they become an issue.
Requirements
- Diploma or equivalent qualification, with at least 2 years of relevant working experiences
- Experienced professional capable of handling a high volume of administrative and documentation tasks.
- Solid background in administration and operational support.
- Strong interpersonal and communication skills, able to engage effectively and tactfully with internal and external stakeholders (handling MOH & licensee)
- Detail-oriented with a proven ability to produce accurate reports.
If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at for more information.
Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.
Morgan McKinley Talent Solutions
Morgan McKinley Pte Ltd EA Licence No: 11C5502
EAP Registration No: R2196712
EAP Name: Chew Kai-Xinn
