Regional Client Experience Manager - Luxury industry

Job Description

Our client is a leading European MNC selling luxury fashion, cosmetics and jewellery. The head office for the APAC region is located in Singapore.

They are looking for a Client Experience Manager to report to the Marketing Manager.

Your regional responsibilities will include but are not limited to:

• Defining the client targeting, journey and engagement implementation plans
• Creating strategic online and offline activities and tools to create a service of excellence
• Analyzing and establishing new customer retention strategies to implement in stores to increase the sales revenues
• Working closely with the Retail, Product, Marketing, Visual Merchandising teams to put in place a coherent, efficient and targeted branding strategy and client experience
• Generating market insights to identify opportunities

The successful candidate must have:

• A business or marketing degree
• 5 to 8 years of Client Experience, Customer Development roles in Singapore from luxury brands
• Strong communication skills as you would work with many different shareholders
• Ability to multi task and be efficient and organized

This is a great opportunity to be hands on the client engagement strategy within a leading luxury company. You will report and learn a lot from an experienced manager. The team has a collaborative, passionate and dynamic culture.

How To Apply?

Interested applicants kindly attach the latest copy of your resume (with details of your last drawn and expected salaries).

Only shortlisted candidates will be notified.

Morgan McKinley Pte Ltd

Benedicte Slocombe

Manager

EA Licence No: 11C5502

Registration No: R1441484