Relationship Manager

A global financial technology firm is seeking a Relationship Manager to manage and grow existing relationships with major educational institutions in Japan.

Roles/Responsibilities

• Establish and grow long-term client relationships to drive revenue and achieve business goals.
• Design and execute strategic plans to optimize client engagement and business expansion.
• Coordinate client onboarding, marketing, and training efforts to deliver additional value and new opportunities.
• Work with technical teams to implement solutions that meet client needs and expectations.
• Support commercial functions like reporting, contract management, pricing, and product development.

Required skills

• At least 3 years' experience in managing client relationships and accounts, solution sales, or customer success.
• Background in B2B tech/saas, education/edtech, or fintech industries is a plus.
• Fluent communication skills in both Japanese and English, written and spoken.
• Capable of managing multiple tasks and effectively resolving client challenges.

About our client

A global financial technology company focused on simplifying complex transactions and delivering outstanding payment experiences for clients around the world.