Join a global precision components manufacturer as a Field Application Engineer (FAE), helping customers develop advanced manufacturing equipment through practical engineering solutions and technical consultation.
Based in Tokyo, this permanent opportunity combines application engineering, customer-facing technical support, product development collaboration and technical business development within a highly specialised manufacturing environment.
You will work closely with equipment manufacturers and device producers to understand their technical requirements, manufacturing processes and future technology roadmaps. By translating complex application challenges into effective engineering recommendations, you will help customers select technologies that support their next generation of equipment.
A key part of the role involves defining product specifications, introducing new components and coordinating on-site evaluations, including component testing in cleanroom environments where required.
You will also partner with sales teams, product specialists and international engineering colleagues to resolve technical issues, prepare customer proposals and support product selection decisions.
Beyond individual customer projects, you will gather technical feedback, competitive intelligence and emerging application requirements, helping guide product development priorities and customer account strategies.
This position offers a hybrid working arrangement in Tokyo, with opportunities to visit customer facilities. It is particularly attractive to experienced Field Application Engineers, Field Engineers, Technical Sales Engineers or Application Specialists looking to combine hands-on engineering expertise with commercial influence.
Key Responsibilities
- Develop a detailed understanding of customer equipment, manufacturing processes and technology roadmaps to identify current and future application requirements.
- Translate complex customer challenges into practical engineering solutions and technical recommendations for advanced manufacturing applications.
- Define new product specifications and customised component solutions in collaboration with customers and internal engineering teams.
- Lead new product introductions, ensuring customers understand technical capabilities, application suitability and implementation requirements.
- Coordinate and support customer-site evaluations, component testing and technical validation, including activities conducted in cleanroom environments.
- Investigate and resolve complex application issues in partnership with product specialists and engineering teams.
- Provide clear, accurate and timely technical responses to customer questions, supporting confident technology selection.
- Collaborate with sales teams on technical proposals, customer negotiations and product selection opportunities for manufacturing equipment.
- Collect and analyse customer feedback, application trends and competitive insights to support product development and account planning.
- Coordinate with international engineering, product management and sales teams to progress customer projects and identify new technical business opportunities.
Required Skills and Qualifications
Experience:
- Bachelor's degree in Mechanical Engineering, or an equivalent engineering qualification.
- At least 5 years of professional field engineering experience, ideally involving customer-facing technical support or application engineering.
- Demonstrated ability to understand customer equipment, manufacturing processes and technical requirements and translate them into practical solutions.
- Experience supporting technical evaluations, engineering problem-solving or product application discussions with customers.
- Previous experience working within a multicultural organisation and collaborating with international colleagues.
- Ability to work effectively across functions within a matrix organisation, coordinating with engineering, sales and product teams.
- Experience managing technical customer relationships and multiple engineering projects with competing priorities.
Soft Skills:
- Excellent technical communication and presentation skills, with the ability to explain engineering solutions and influence customer decisions.
- Strong analytical thinking, troubleshooting and problem-solving abilities to investigate application challenges and recommend improvements.
- Effective project management and prioritisation skills in a customer-facing engineering environment.
- Collaborative approach to working with customers, sales colleagues, product specialists and international engineering teams.
- Commercial awareness and the ability to recognise emerging customer requirements and technical business opportunities.
- Proactive, adaptable and results-oriented mindset, with the ability to take ownership of technical challenges.
Language Requirements:
- Japanese: Native-level proficiency, required for customer discussions, technical consultations and communication with manufacturing partners in Japan.
- English: Business-level proficiency in both written and spoken communication, required for collaboration with international engineering and commercial teams.
Preferred Skills & Qualifications
- Knowledge of semiconductor manufacturing equipment, semiconductor applications or device production processes.
- Experience with display manufacturing technologies or related precision manufacturing applications.
- Understanding of vacuum technology, vacuum components or vacuum-based manufacturing processes.
- Practical experience conducting component testing or engineering evaluations in cleanroom environments.
- Master's degree or PhD in Engineering, or an equivalent advanced technical qualification.
- Experience contributing to new product development, customised engineering solutions or technical pre-sales activities.
About the Company
Our client is a global manufacturer of precision components designed for demanding and technologically advanced manufacturing environments.
The organisation supports equipment manufacturers and device producers by providing specialised components and engineering expertise that address complex application requirements.
Its engineering teams work closely with customers to solve technical challenges, adapt product specifications and support evolving manufacturing processes.
The company's international operating environment encourages collaboration between application engineering, product development, technical specialists and commercial teams, enabling customer requirements to influence practical engineering solutions.
As manufacturing technologies continue to evolve, the business focuses on understanding customers' future equipment requirements and delivering solutions that support innovation and operational performance.
This opportunity offers experienced engineers the chance to contribute to advanced manufacturing applications, develop customer-facing technical expertise and collaborate with a wider international engineering network.
Why You'll Love Working Here
- Join a global precision components manufacturer supporting advanced manufacturing equipment and technologies.
- Influence customer equipment designs and product specifications through practical engineering recommendations.
- Build valuable expertise across field application engineering, product development and technical business development.
- Collaborate with international engineering specialists, product managers and sales teams.
- Combine hands-on customer-site evaluations with strategic discussions about future manufacturing technology requirements.
- Enjoy a hybrid working arrangement in Tokyo, with opportunities to visit customer facilities.
- Benefit from flexitime, remote working options and a working environment with minimal overtime.
- Access training programmes and professional development opportunities to strengthen your technical and commercial capabilities.
- Work on complex application challenges involving precision components and advanced manufacturing processes.
- Join an organisation that values diverse perspectives, international collaboration and equal opportunities.
Don't Miss Out - Apply Now!
