Data Governance & Operations Specialist | Tokyo

Are you an experienced Data Governance, Data Management, or IT Operations professional looking to advance your career in Tokyo's technology sector?

A leading Japan-headquartered global IT and e-commerce company is seeking a Data Control & Operations Specialist to support enterprise-wide data governance, regulatory compliance, and data management operations.

In this role, you will manage data control workflows, compliance reviews, stakeholder coordination, and operational reporting, helping the organization maintain high standards of data security, regulatory compliance, and responsible data usage.

This opportunity is ideal for Japanese-speaking professionals with experience in data governance, IT operations, information security, privacy, or compliance who want to develop their careers in a dynamic, international technology environment.

Key Responsibilities

• Data Governance Workflow Management: Manage end-to-end data control requests, from initial submission and review through approval and completion, ensuring compliance with established policies and procedures.
• Stakeholder Coordination: Collaborate with data owners, requesters, subject matter experts, and cross-functional teams to facilitate timely reviews and resolve operational issues.
• Data Control Documentation: Maintain accurate records of data requests, review outcomes, and decisions while updating relevant operating procedures and governance guidelines.
• KPI Monitoring & Management Reporting: Track request statuses, operational performance, and key performance indicators (KPIs), preparing reports for management and relevant stakeholders.
• Process Improvement & Automation: Identify workflow bottlenecks and opportunities to simplify, standardize, automate, and improve data management processes.
• Compliance & Governance Operations: Support the consistent application of internal data governance policies, control frameworks, and operational procedures across business units and group companies.
• Cross-Functional Collaboration: Work with Japanese and international colleagues to support secure, compliant, and efficient data usage across the organization.

Required Skills and Qualifications

Experience:

• 3+ years' experience in data management, IT operations, information security, data privacy, compliance, or a related field.
• Hands-on experience managing operational workflows and business processes using tools such as JIRA.
• Experience coordinating effectively with multinational stakeholders, including Japanese and international colleagues.
• Ability to understand and consistently apply established policies, control frameworks, and operating procedures.
• Experience maintaining accurate operational records and managing processes involving multiple stakeholders.

Soft Skills:

• Strong analytical, critical thinking, and problem-solving abilities to evaluate operational issues and recommend practical solutions.
• Sound judgment and decision-making skills when handling data governance requests and compliance-related matters.
• Effective conflict resolution skills and the ability to manage differing stakeholder requirements.

Language Requirements:

• Japanese: Native-level
• English: Business-level

Preferred Skills & Qualifications

• Practical experience in data governance, data management operations, or enterprise data control processes.
• Knowledge of data ownership, data stewardship, data classification, and access management.
• Understanding of data sharing controls, data privacy, and data lifecycle management.
• Experience preparing operational reports, monitoring KPIs, or developing management dashboards.
• Experience creating and maintaining process documentation, standard operating procedures (SOPs), or governance guidelines.
• Hands-on experience improving, standardizing, or automating business workflows and operational processes.

About the Company

Our client is one of Japan's leading global IT and e-commerce companies, operating a diverse portfolio of online services and digital businesses.

With a strong presence in Japan and international markets, the organization brings together professionals from a wide range of nationalities and backgrounds.

The company emphasizes innovation, advanced technology, responsible data management, and strong corporate governance to support its expanding digital operations.

Why You'll Love Working Here

• Leading Global Technology Company: Gain valuable experience with a major Japan-headquartered IT and e-commerce organization.
• Enterprise Data Governance Exposure: Work on large-scale data management processes, governance controls, and compliance operations.
• Bilingual International Environment: Use both Japanese and English while collaborating with multinational teams and diverse business stakeholders.
• Long-Term Contract Opportunity: Join a position intended for long-term employment, offering the opportunity to develop your expertise over time.
• Work-Life Balance: Enjoy a structured daytime schedule, Monday-to-Friday working hours, weekends and public holidays off, and minimal overtime.
• Remote & Work-from-Home Options: Benefit from remote working arrangements that support a flexible work environment.
• Professional Development: Strengthen your expertise in data governance, IT operations, compliance, workflow management, and process automation.

Don't Miss Out - Apply Now!