Client Partner (Account Manager)

About the Client/Organisation

Morgan McKinley is partnering with a high-impact global organisation at the forefront of digital innovation for talent search. A global leader in IT services and consulting, helping businesses modernize through innovative technology. From cloud migration to cybersecurity and data analytics, it drives digital transformation and supports sustainable growth across industries.

About the Role

Are you a relationship-driven professional with a passion for solving complex business challenges? We're looking for a Strategic Account Manager who thrives in a client-facing role and is ready to shape the future of digital transformation. This is more than an account management role-it's a strategic position where you'll act as a trusted advisor, drive growth, and ensure exceptional delivery for some of our most valued clients.

Responsibilities

• Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
• Support the development and execution of account strategies and contribute to profitable growth.
• Maintain regular client communication, building strong relationships and delivering exceptional customer service.
• Collaborate with cross-functional teams to execute account-related projects successfully.
• Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
• Participate in preparing and delivering client reports and presentations.
• Actively monitor industry trends and adapt account strategies accordingly.
• Support and mentor junior account management professionals in their growth.

Requirements

• AT least 5 to 8 years of experience in IT solutions sales or account management.
• Strong exposure to the public or commercial sector with established networks and understanding of procurement processes.
• Experience with farming existing accounts and driving continuous revenue growth.
• Skilled in account planning, strategic positioning, and financial forecasting.
• Proven track record in meeting/exceeding sales and revenue objectives.
• Strong communication, relationship management, and leadership skills.
• A proactive learner with a keen interest in staying current on technology and industry developments.

EA Name: Alvin Lau

EA Licence No.: 11C5502

EA: Registration Number: R1874110