Role Overview
An established private family office seeks a discreet, highly capable Service & Facilities Manager to oversee the Principal's luxury asset portfolio. While the scope encompasses residential estates and private aviation logistics, the primary focus is the operational and technical management of the Principal's private yacht/boat assets. The ideal candidate will bring proven maritime asset management expertise and hands-on experience serving Ultra-High-Net-Worth (UHNW) individuals and families.
Key Responsibilities
- Yacht & Marine Operations (Core Focus):
- Oversee end-to-end management, maintenance schedules, berthing, class/flag surveys, and maritime regulatory compliance for the Principal's private yacht(s).
- Direct and supervise crew recruitment, scheduling, performance, and offshore/onshore safety standards.
- Plan, coordinate, and execute all sea trials, guest itineraries, provisioning, and onboard hospitality to ensure seamless experiences for the Principal and VIP guests.
- Manage shipyard refits, dry-docking, routine mechanical servicing, and vendor contracts to maintain the fleet in immaculate operational condition.
- Facilities & Property Management:
- Supervise routine maintenance, engineering upkeep, security protocols, and operational readiness across the Principal's private residences and estates.
- Coordinate contractor visits, facility upgrades, and external service vendor negotiations to ensure white-glove standards.
- Financial & Vendor Governance:
- Prepare and administer annual operational budgets for marine assets and properties; audit invoices and track operating expenditures.
- Maintain strict confidentiality, discretion, and operational risk controls across all private assets.
Requirements
- Minimum 6-8+ years of asset/facilities management experience, with a demonstrated track record in yacht/marine management.
- Substantial background working directly within private family offices, luxury maritime management companies, or directly for UHNW individuals/families.
- Strong technical understanding of yacht mechanical systems, safety protocols (ISM/ISPS where applicable), marine insurance, and local/international maritime licensing.
- Familiarity with luxury estate operations and high-end residential servicing standards.
- Impeccable professional standards, discretion, and problem-solving abilities under tight turnaround times.
- Excellent command of spoken and written English and Chinese (Mandarin and/or Cantonese) to communicate fluently with the Principal, family members, and international contractors.
