Transfer Agency Analyst

Transfer Agency Analyst - Fund Distribution Services

Location: Dublin 2 (Hybrid - 3 days per week onsite)
Contract: 9-month fixed term (high likelihood of extension or permanency)

Overview

An international financial services organisation is seeking an Analyst to join its Fund Distribution Services (FDS) team on a fixed-term basis. The role offers an excellent opportunity to gain exposure to a global asset servicing environment, supporting a wide range of institutional clients and investors.

This position would suit an experienced Transfer Agency or Investor Services professional with strong client focus, excellent attention to detail, and a solid understanding of fund operations, particularly within the Money Market Funds space.

Key Responsibilities

• Manage and resolve investor queries relating to fund information, trade processing, cash management, reconciliations, stock transfers, and general fund documentation.

• Ensure all client and investor files are complete, consistent, and compliant with internal and regulatory standards.

• Liaise with internal teams and external stakeholders including custodians, fund accounting, and compliance teams to ensure timely query resolution.

• Support the maintenance and accuracy of investor data for the duration of client relationships.

• Manage escalations and issues from both internal and external sources, ensuring prompt resolution.

• Identify and implement process improvements and team efficiencies.

• Provide support and guidance to team members to ensure accurate and timely task delivery.

Skills & Experience Required

• 4-5 years' experience within Transfer Agency, Investor Services, or Fund Distribution operations.

• Strong knowledge of Mutual Funds and exposure to Money Market Funds highly desirable.

• Solid understanding of trade processing, reconciliations, and fund business rules.

• Experience managing client or investor relationships, with proven ability to make sound operational decisions.

• Proficiency in Microsoft Excel and Word.

• Excellent attention to detail and ability to perform effectively in a high-volume, deadline-driven environment.

• Strong interpersonal, communication, and problem-solving skills.

Personal Attributes

• Client-focused and results-oriented.

• Strong analytical and organisational skills.

• Composed under pressure with a collaborative and proactive approach.

• Business-minded with the ability to build strong working relationships.

What's on Offer

• Competitive salary and benefits package.

• Hybrid working model (3 days onsite, 2 days remote).

• Opportunity to join a collaborative, high-performing international team.

• Exposure to a market-leading financial services organisation with strong potential for extension or permanent employment.