Our client is a fast-growing real estate agency with a strong presence in Dublin. Known for delivering an exceptional level of service, they are now seeking a highly organised and personable Secretary / Receptionist to join their expanding team on a permanent basis.
This is a key front-of-house and administrative role, ideal for someone who thrives in a dynamic, client-facing environment and enjoys supporting a busy office.
As the first point of contact for clients, visitors, and callers, you will play a central role in ensuring the smooth day-to-day operation of the office while providing vital administrative support to the wider team.
Key Responsibilities
Front of House & Office Administration
- Professionally welcome and assist all walk-in clients
- Manage a busy switchboard, including call screening and message-taking
- Handle initial property enquiries and qualify leads before passing to sales or lettings teams
- Manage incoming and outgoing post and maintain office supplies
- Assist with basic bookkeeping tasks, including issuing booking deposit receipts
- Maintain accurate contact records and update CRM systems
- Ensure adherence to internal policies and confidentiality standards
Property Administration Support
- Prepare and format property particulars and window displays
- Type and proofread brochures, letters, and marketing materials
- Upload and manage property photographs on the CRM system
- List new properties on internal systems
- Schedule property viewings, valuations, and inspections
- Support GDPR compliance and ensure records are up to date
- Assist the Office Manager with general administrative duties
Skills & Experience Required
- Strong communication skills with excellent written and proofreading ability
- Proficient in MS Office (Word, Excel, Outlook)
- Highly organised with the ability to prioritise tasks effectively
- Strong attention to detail and accuracy
- Ability to work independently and manage multiple responsibilities
- A proactive approach with a willingness to learn and develop
Personal Attributes
- Professional, dependable and solutions-focused
- Comfortable in a fast-paced, evolving environment
- High level of discretion and confidentiality
- Team-oriented with a collaborative mindset
