My client is seeking a Front of House / Receptionist to join their team on a permanent basis. You will play a pivotal role in ensuring the smooth day-to-day running of the clinic where you will manage front-of-house operations, coordinate appointment systems, support clinical staff and maintain the highest standards of customer care.
You'll be joining a close-knit, professional team where flexibility, initiative and a passion for helping people are highly valued.
Key Responsibilities:
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Act as the first point of contact, projecting a positive and welcoming image of the clinic
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Manage reception operations, ensuring smooth day-to-day function
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Handle phone and email inquiries promptly and professionally
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Operate the appointments and payments system, including daily reconciliations
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Liaise effectively with the Cork-based Optima Clinic as required
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Maintain accurate administrative records, including filing and data management
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Support clinical staff with scheduling, patient information and documentation
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Ensure compliance with GDPR and data protection regulations
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Maintain a tidy, professional and welcoming reception and client area
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Oversee cash management, stock control and supplies
About You:
The ideal candidate will bring strong interpersonal and administrative skills, a proactive attitude, and a genuine passion for delivering excellent client service.
You will have:
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Minimum 4 years' experience in a similar front-of-house or healthcare administration role
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Excellent communication and relationship-building skills
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A professional, dependable and polished presentation
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Strong organisational skills with meticulous attention to detail
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The ability to work well under pressure in a busy clinical environment
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A strong work ethic and flexible, team-oriented mindset
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Proven proficiency in Microsoft Office (Word, Excel, Outlook)
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Fluent written and spoken English
Experience within a healthcare or medical clinic setting is a distinct advantage.
