We are working on behalf of a highly reputable organisation in Dublin to recruit an Enforcement Officer to support their Enforcement Manager in driving compliance and maximising revenue collection.
This is an excellent opportunity for a detail-oriented and proactive professional to join a structured, purpose-driven environment where process improvement and stakeholder collaboration are key.
The Role
Reporting to the Enforcement Manager, you will play a vital role in ensuring enforcement policies are effectively implemented while supporting the recovery of outstanding payments.
You will act as an authorised officer, contributing to enforcement decisions and working closely with both internal teams and external legal partners.
Key Responsibilities
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Act as an authorised officer to approve enforcement actions and supporting documentation
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Liaise with company solicitors on escalated enforcement cases, responding to queries and providing case updates
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Manage and review customer cases to ensure all evidence and relevant data is accurate and complete
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Support the preparation and quality assurance of Evidence Packs for enforcement proceedings
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Contribute to debt recovery strategies, particularly in contested cases
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Review claim notices and support the selection of enforcement agents (e.g. sheriff candidates)
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Collaborate with internal teams and external enforcement providers to ensure compliance standards are met
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Assist in developing and improving enforcement processes and procedures
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Monitor and support delivery against enforcement-related KPIs
Skills & Competencies
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Strong reporting and analytical skills
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Ability to work independently and as part of a team
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High level of computer literacy, particularly in MS Office
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Exceptional attention to detail and accuracy
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Proactive mindset with a strong sense of ownership
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Excellent communication and interpersonal skills
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Ability to build effective relationships with internal and external stakeholders
Experience & Background
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Minimum 1 year's experience in an administrative or similar role
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Experience documenting processes and controls
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Exposure to working within cross-functional or project-based teams
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Experience in enforcement or credit management is advantageous, but not essential
