A fantastic opportunity for a senior Accounts Receivable/ Credit Control Manager with a leading healthcare provider in Dublin 24.
We are seeking a strategic leader to spearhead our collections function and drive significant revenue optimisation. As a key partner to the senior leadership team, you will take ownership of the end to end collections lifecycle, championing process transformation, systems innovation, billing and enhanced cashflow. You will lead and mentor a high-performing team of five, fostering a culture of excellence and operational precision to deliver a first-class Accounts Receivable service
- Hybrid working 3 days in office
- 5% pension, bonus, 24 days AL
- On site parking
- This is a fantastic opportunity for someone to drive change and sit as a key member on the senior leadership team
Salary is DOE: €70,000 - €80,000
Key Responsibilities
Revenue Leadership & Optimisation
- Take ownership of the end-to-end revenue cycle across all business lines.
- Monitor, analyse and optimise revenue performance.
- Identify and address revenue leakage opportunities.
- Develop and implement strategies to improve cash conversion and reduce debtor days.
- Produce meaningful revenue analytics and performance insights for senior leadership.
- Develop KPIs and dashboards to monitor organisational performance.
Operational Partnership
- Serve as the primary finance contact for each business units regarding revenue performance.
- Build strong relationships with operational teams to support decision-making.
- Support businesses in resolving revenue, billing and debtor challenges.
- Provide guidance, coaching and training to operational stakeholders.
- Drive accountability for revenue performance throughout the business
People Leadership
- Lead, develop and mentor the Accounts Receivable team.
- Create a culture of continuous improvement, accountability and customer service.
- Ensure appropriate workloads, clear responsibilities and strong team performance.
- Identify development opportunities and succession plans within the team.
Process Improvement & Standardisation
- Review, document and standardise revenue and debtor management processes across all sites.
- Identify opportunities to simplify and streamline workflows.
- Ensure consistent application of policies, procedures and controls.
- Establish best practice standards across the organisation.
Systems, Data & Automation
- Lead initiatives to automate manual processes and improve system utilisation.
- Partner with Finance, Operations and IT teams to implement system enhancements.
- Improve data quality, reporting capabilities and operational efficiency.
- Champion digital transformation initiatives that support scalability and growth.
Governance & Controls
- Ensure robust controls exist across billing, debtor management and cash collection processes.
- Maintain accurate and timely reporting.
- Support audit requirements and compliance activities.
- Monitor risks and implement corrective actions where required.
Key Performance Indicators (KPIs):
- Reduction in debtor days to align with contract terms
- Improved cash collection performance
- Reduction in aged debt balances
- Reduction in revenue leakage
- Increased process automation
- Standardisation of processes across all nursing homes
- Improved quality and timeliness of reporting
- Stakeholder satisfaction levels
- Team engagement and development
- Increase direct debit take up, reducing cash receipts
Person Specifications & Qualifications:
Essential
- Strong finance background with experience in Accounts Receivable, Revenue, Financial Operations or Shared Services.
- Excellent stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Experience driving process improvement initiatives.
- Excellent communication and influencing skills.
- Strong systems aptitude with the ability to leverage technology to improve efficiency.
- Ability to manage multiple priorities across a large, multi-site organisation.
- Leadership potential with the ability to develop and motivate teams.
Desirable
- Experience within healthcare, nursing homes, hospitality or multi-site organisations.
- Experience implementing systems, automation or digital transformation projects.
- Project management experience.
- Advanced Excel and reporting capabilities.
- Knowledge of revenue cycle management and working capital optimisation.
