We are seeking a professional, organised, and proactive Front Desk Coordinator for a 6-month contract position based in Cork. Serving as the face of the company, you will manage reception operations, deliver exceptional visitor experiences, and provide essential administrative support to the EMEA Corporate Services and Facilities team.
Location: Cork City
Hours: Full-time, Monday - Friday, 08:30 - 16:30
Key Responsibilities
Front Desk & Visitor Management
- Man the reception desk daily, maintaining a pristine, welcoming, and professional environment.
- Greet visitors, vendors, and contractors, ensuring proper sign-in compliance via the Envoy iPad system.
- Coordinate access control alongside building security for both temporary guests and regular staff.
Mail & Facilities Operations
- Process, sort, and scan incoming mail and packages using Envoy; manage outgoing domestic and international shipments.
- Respond promptly to basic facilities requests via the internal ticketing system (e.g., stationery orders, meeting room setups).
- Monitor office supplies and employee locker allocations, keeping accurate administrative records.
- Report ad-hoc maintenance issues to building management and oversee scheduled Planned Preventative Maintenance (PPM) services.
Administrative & Regional Support
- Partner with the EMEA Office Services Coordinator on office programs, including weekly catering, kitchen vending, and parking management.
- Assist with local onboarding and offboarding tasks, such as desk setup and employee welcomes.
- Actively participate in regional facilities team meetings and support ad-hoc local and global Corporate Services projects.
- Provide holiday/absence cover for the EMEA Office Services Coordinator when required.
Key Requirements & Skills
- Customer Service: High energy with outstanding interpersonal and verbal/written communication skills.
- Organisation: Exceptional multitasking ability, strong attention to detail, and sound prioritisation skills.
- Technical Aptitude: Proficient in Gmail and Google Workspace. Prior experience with Envoy, Slack, Jira, Coupa, Concur, or Insight is a distinct advantage.
- Adaptability: Proactive and flexible, with a positive attitude towards occasional evening/weekend project support if needed.
