You are visiting this website from:
View All Jobs

Service Centre Administrator

Job Seekers Ireland Business Support Other

Job Summary

  • Cork
  • Temporary
  • BBBH829109
  • Sep 23, 2022
  • Competitive
Job Description

I am delighted to be recruiting for one of Europe's leading retail partners for a service centre administrator opportunity. This is for an initial 3 month period.

Service Centre Administrator

I am delighted to be recruiting for one of Europe's leading retail partners for a service centre administrator opportunity. This is for an initial 3 month period.
If you are an organised individual who enjoys working with people as well as ensuring smooth running of orders, invoices and day to day operations please get in touch.
This will be a remote working role initially with potential of being based onsite in Cork should the role continue into 2023.

Duration: 3 months
Salary: €13.85 per hour
Dutes:

  • Managing calls from retailers in relation to variety of queries and issues they may have
  • Investigation of missing orders i.e. incorrect or incomplete orders with the correct internal stakeholders
  • Investigation of systems issues i,e,buying issue online, promotional enquiries, updating account information and checking status of supplies
  • Consistently providing excellent quality of customer service to continue the strong relationship between the business and their business partners
  • Identifying and implementing innovative process improvement ideas to increase retailer experience
  • General data entry on an ongoing basis i.e. call logging, sending emails and updating order and account information on the system to a high quality standard

Who are we looking for?

  • Someone with a minimum of 2 years' experience in a busy and productive customer focused environment.
  • Competency in PC packages including the MS office suite and Excel is essential
  • Someone with excellent attention to detail and the ability to improve processes
  • Someone who is a team player and thrives working with others
  • Someone who takes pride in their work to ensure a high standard and quality at all times

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

broadbean-tracking

Consultant Details

Consultant Details

Bronwen Cruise O'Shea
Bronwen Cruise O'Shea
  • Senior Consultant | Office Support
  • 00 353 21 2300 301
  • bcoshea@morganmckinley.com