Yard Manager
Currently recruiting for a Yard Manager to manage the day-to-day operations of a busy builders' merchant yard, overseeing logistics, transport, warehousing, stock control, and customer service to ensure the efficient movement and storage of construction materials. Led and developed a team of yard operatives while maintaining high standards of operational performance, health and safety, and customer satisfaction.
Key Responsibilities
- Managed all daily yard operations, ensuring the safe, efficient, and timely receipt, storage, loading, and dispatch of construction materials.
- Led, supervised, and motivated a team of yard staff, allocating daily workloads, monitoring performance, and providing coaching, support, and training.
- Planned and managed staff rotas, holidays, absences, and break schedules to ensure adequate operational cover.
- Coordinated transport, customer deliveries, and collections, ensuring orders were prepared accurately and delivered on schedule.
- Maintained accurate inventory through stock control, cycle counts, stock takes, and effective warehouse management.
- Worked closely with sales, purchasing, and management teams to ensure smooth operations and excellent customer service.
- Built and maintained strong relationships with trade and retail customers by providing professional support and resolving queries efficiently.
- Maintained high standards of housekeeping, presentation, and organisation across the yard and warehouse.
- Ensured full compliance with Health & Safety legislation, company policies, and safe working practices.
- Identified and implemented operational improvements to increase productivity, reduce costs, and improve service levels.
- Assisted with promotional events, trade days, stock takes, and other business activities as required.
- Liaised with senior management and departmental managers to improve operational performance and provide cross-functional support.
- Monitored departmental performance, ensuring operational targets, deadlines, and customer service standards were consistently achieved.
Key Requirements & Skills
- Proven experience managing a busy yard, warehouse, logistics, or distribution operation.
- Strong leadership and people management skills with the ability to motivate, coach, and develop teams.
- Excellent knowledge of logistics, stock control, warehousing, and transport coordination.
- Strong understanding of Health & Safety legislation and safe working practices.
- Excellent organisational and time management skills with the ability to prioritise workloads and meet deadlines.
- Strong customer service and relationship management skills.
- Effective communication skills with the ability to work collaboratively across departments.
- Commercial awareness with a proactive approach to improving operational efficiency.
- High level of attention to detail and problem-solving ability.
- Computer literate with experience using stock management and warehouse systems.
- Ability to work in a fast-paced environment while maintaining high standards of accuracy, safety, and customer service.
- Experience within the construction, builders' merchant, or building materials sector is highly desirable.
