Position Overview
We are seeking a polished, efficient Temporary Medical Administrator to support a practice in Galway. The successful candidate will act as the primary point of contact for patients, general practitioners, and consultant cardiologists. You will manage specialist appointment bookings, handle cardiac test records (ECG, echo, Holter monitors), and ensure seamless administrative workflows in a high-standard private clinical setting.
Key Responsibilities
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Specialist Reception & Concierge: Deliver a professional, compassionate reception experience for private patients. Manage clinic check-ins, chaperone arrangements where needed, and direct patient flow.
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Medical Dictation & Clinical Reports: Audio-type and edit specialist dictations (letters, procedure notes, discharge summaries) with high accuracy and precise cardiac terminology.
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Private Billing & Insurance Claims: Issue private invoices, process card payments, and assist with private health insurance claims (Vhi, Laya Healthcare, Irish Life Health, etc.) and pre-authorizations.
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Referral & Diagnostics Management: Receive, triaging, and log GP referral letters; liaise with radiology and hospital labs to retrieve diagnostic imaging, blood panels, and cardiac traces prior to clinics.
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Patient Records & GDPR Compliance: Maintain electronic patient files strictly in line with Irish data protection regulations and medical confidentiality protocols.
Key Qualifications & Requirements
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Experience: Minimum 1-2 years of medical administration experience in healthcare setting
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Software Skills: Proficiency with Irish clinical management platforms (e.g., Socrates, HealthOne, Clanwilliam products, or private hospital EHR systems) and Microsoft Office Suite.
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Dictation Skills: High typing speed and accuracy with audio transcription software (e.g., BigHand, Express Scribe).
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Customer Service Excellence: Professional, empathetic interpersonal skills suitable for a high-end private healthcare practice.
