Insurance Scheme Specialist | Dublin Central
Most personal lines insurance roles feel like a numbers game-chasing cold leads, dealing with high customer churn, and pushing for quick sales. This is completely different. We are partnering with one of Ireland's largest and most stable semi-state organisations to find an insurance professional who prefers building real relationships over hitting aggressive outbound sales targets.
The Impact
The firm runs one of the largest national affinity schemes in the country, looking after the personal home and motor policies for their vast community of current and retired staff. You will take ownership of this dedicated pool of members, managing their renewals, processing new business, and handling mid-term adjustments.
Because these customers genuinely value the internal scheme, your day is focused on clear communication, technical accuracy, and solving real problems rather than hard selling. You will keep this essential service running steadily, ensuring members receive the care and attention they expect.
Foundations for Success
We need someone who can step in and understand the nuances of personal insurance policies from day one.
Insurance Expertise
- Industry Experience: Around two years of practical experience working within a personal lines insurance role, specifically covering Motor, Home, or both.
- Credentials: An active APA qualification is the baseline required to step into the role, though holding a CIP status is a distinct advantage.
Operational Execution
- Technical Accuracy: A sharp eye for detail when handling daily administration, renewal reconciliations, premium payments, and benchmarking against external competitors.
- Systems & Compliance: Familiarity with the Applied system will help you get up to speed quickly, alongside a solid working knowledge of your everyday regulatory responsibilities.
The Routine & Environment
This is a fixed-term contract with a supportive team operating out of a landmark head office in central Dublin. Because of the collaborative, community-focused nature of the scheme, this position will require being onsite Monday to Friday for at least the first several months.
Your core hours are highly structured-8:45 AM to 4:45 PM-giving you a predictable 36.25-hour working week with a full hour for lunch. Because Central Bank rules dictate strict timelines for sending out renewal notices, you should expect around 10 hours of overtime per month to help the team meet these regulatory deadlines.
The Perks
- Financial Security: A competitive salary alongside access to a generous pension scheme and a staff credit union.
- Professional Growth: Direct career development through structured mentoring and training programmes.
- Well-being & Culture: Access to dedicated staff well-being programmes, generous parental leave entitlements, and active sports and social clubs.
- Purpose-Driven Environment: The chance to align yourself with a business leading Ireland's transition toward a net-zero carbon future.
If you want to move away from aggressive call-centre targets and focus on quality service for a community that appreciates your work, let's talk. Send your details to our team at Morgan McKinley or apply now to start the conversation.
