A leading cultural institution is seeking to appoint Temporary Gallery Assistants to support a major upcoming exhibition. This is an exciting opportunity for customer-focused individuals with a passion for the arts to contribute to a high-profile visitor experience.
Working as part of a dynamic Commercial Team and reporting to the Gallery Assistant Team Leader, successful candidates will play a key role in ensuring the smooth day-to-day operation of the exhibition and delivering an exceptional standard of service.
Key Responsibilities
- Manage the Exhibition Desk, including in-house ticketing and online booking systems
- Provide outstanding customer service via phone, email, and in person
- Deliver a welcoming and engaging front-of-house experience for all visitors
- Maintain public areas to a high standard at all times
- Support general administrative functions within the Commercial Department
- Ensure compliance with health and safety procedures
- Assist across wider commercial operations (e.g. retail/shop) as required
Candidate Profile
- Previous experience in a customer-facing or front-of-house role
- Familiarity with box office and EPOS systems
- Experience with Ticketsolve (desirable but not essential)
- Strong interest in arts, culture, or heritage environments
- Professional, approachable, and courteous manner
- Excellent verbal and written communication skills
- Ability to work independently and collaboratively with minimal supervision
- Strong organisational and numerical skills with the ability to prioritise under pressure
- Flexible, proactive, and team-oriented approach
- Willingness to stay informed about exhibition programmes and events
Additional Information
- This is a temporary role supporting a major exhibition programme
- Applicants must be fluent in English and eligible to work in Ireland
- Appointment is subject to screening and vetting procedures
