Business Analyst - Customer Ops

Morgan McKinley have partnered with a leading client in Dublin City who are going through a new project phase and require a Business Analyst to support key Customer Ops initiatives, including Azure data migration and reporting transformation.

What you'll do:
* Turn business needs into clear requirements
* Map AS-IS / TO-BE processes
* Lead workshops and stakeholder sessions
* Create BRDs, process maps, RTMs, user stories
* Partner with tech teams to deliver solutions
* Support planning, UAT, and delivery
* Manage stakeholders and sign-offs

Nice to have:
Experience with Power BI, C2M, Business Objects, and dashboard/reporting tools

Ideal candidate:
* 5+ year's Business Analyst experience
* Background in utilities

The role:

• Rolling 6 month day rate contract
• x2 days required in Dublin City per week
• Competitive day rate on offer