Role: Senior Collections Sepcialist
Contract: 12 Month Temporary
Location: Cork
Our Client is seeking an experienced Senior Collections Specialist to join their finance team based in Cork on a 12-month contract. Due to the immediate requirement of this contract position, candidates with little to no notice period are strongly preferred. Operating within a global financial services setting, the successful candidate will take full ownership of a complex international debtor portfolio, applying sound credit judgement to optimise cash flow, mitigate risk, and foster strong relationships across international markets.
Responsibilities:
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Oversee a high-volume, international customer portfolio to drive improvements in DSO, cash collections, and overdue balances.
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Execute structured and professional follow-up actions on all due and overdue accounts to ensure prompt payment.
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Collaborate with credit risk specialists to evaluate customer financial health and inform credit limit recommendations in line with corporate policy.
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Manage credit hold processes efficiently, ensuring prompt dispute resolution and appropriate stakeholder escalation when required.
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Perform monthly debtor aging, DSO, and variance analyses, delivering actionable insights and trend evaluations to senior leadership.
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Partner cross-functionally with commercial, customer operations, and finance teams to resolve complex account queries and influence positive outcomes.
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Identify operational efficiencies within the credit and collections framework to enhance end-to-end Order to Cash performance.
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Balance commercial priorities with exceptional customer service to maintain strong external trading relationships.
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Promote best practice across the credit control department and provide team cover as required.
Requirements:
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Third-level degree in Finance, Business, Accounting, or equivalent practical experience in a similar capacity.
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Proven track record in Credit Control or Collections, ideally gained within a multinational corporation or Shared Services Centre.
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Comprehensive understanding of end-to-end Order to Cash (OTC) cycles and credit governance.
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Strong financial acumen with the ability to review and interpret customer financial statements for risk evaluation.
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Hands-on experience with major enterprise resource planning systems such as SAP or Oracle.
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Advanced Microsoft Excel skills for financial reporting, account reconciliations, and data analysis.
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Excellent interpersonal, negotiation, and stakeholder management skills.
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High degree of self-motivation, attention to detail, and the ability to operate autonomously in a fast-paced environment.
