Technical Lead - Identity & Access Management

** Important: This role will require you to participate in an on-call rotating schedule where you will work two weekend shifts on a 4-6 week rotation. This is a hybrid role with 50% onsite requirement in Cork**

We're looking for a hands-on Technical Lead to drive the delivery and support of critical IAM authentication services. This role blends technical expertise, leadership, and operational oversight, ensuring secure, seamless, and 24/7 access to enterprise systems. You'll guide a global team, shape IAM strategy, and keep mission-critical services running at scale.

What You'll Do

• Lead and mentor IAM engineers, fostering growth, innovation, and operational discipline.
• Act as the escalation point for incidents, outages, and technical challenges.
• Oversee IAM operations (incident, change, and problem management) with a focus on authentication platforms.
• Maintain and optimize systems such as Active Directory, Entra ID, and Okta.
• Ensure compliance, patching, upgrades, and performance monitoring.
• Partner with IT, security, and business stakeholders to deliver secure identity services.
• Support audits, root cause analysis, and continuous improvement initiatives.
• Participate in structured on-call rotations (weekends/holidays) to support 24/7 resilience, with allowances and premiums provided.

What You Bring

• Degree in Computer Science, Engineering, or related field.
• 5+ years of experience in IAM operations and delivery.
• Strong background in Active Directory, Entra ID, Okta, and authentication/federation protocols (MFA, LDAP, Kerberos, OAuth, SAML, OIDC, certificate-based auth).
• Experience with ITSM practices (ITIL).
• Excellent leadership, collaboration, and communication skills.
• Ability to work effectively with distributed/global teams.
• Cloud platform knowledge (AWS, Azure) and security best practices (preferred)
• Relevant certifications (CISSP, CISM, or equivalent) (preferred)
• Track record of driving innovation and process improvements in IAM (preferred)