Receptionist

Key Skills and Experience

• Minimum of 5 years' experience in a receptionist, front desk, or administrative role.
• Excellent typing skills with a high level of accuracy and speed.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Excellent organisational, multitasking, and time-management abilities.
• Professional, friendly, and well-presented, with a strong customer service approach.

Responsibilities

• Greet and welcome visitors, clients, and guests in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls and respond to enquiries.
• Perform typing duties, including preparing correspondence, reports, documents, and emails.
• Manage appointments, meeting room bookings, and the reception diary.
• Handle incoming and outgoing mail, deliveries, and general administrative tasks.
• Maintain an organised reception area and provide administrative support to the wider team.