Our client is seeking a seasoned Senior Credit and Collections Specialist to join their Order-to-Cash department for a contract position based in Cork. Reporting to the OTC Manager, the successful candidate will manage a high-volume debtors' ledger with a focus on minimising outstanding debt and reducing Days Sales Outstanding This role requires a professional with a background in credit management and a comprehensive understanding of the OTC lifecycle within a multinational corporate structure. Due to the temporary nature of this assignment, candidates with immediate availability or a minimal notice period are highly encouraged to apply.
Responsibilities
- Manage a substantial and expanding debtors' portfolio to reduce financial risk and overall DSO.
- Conduct prompt and efficient follow-ups on all due and overdue customer accounts to ensure timely payments.
- Distribute all necessary financial correspondence, including monthly statements and formal reminder notices.
- Oversee credit hold releases in strict adherence to established Service Level Agreements.
- Evaluate and determine appropriate credit limits for customers based on financial statements, credit ratings, and historical payment performance.
- Conduct detailed credit risk assessments, providing data-driven recommendations and justifications to the Commercial and Finance teams.
- Coordinate with internal stakeholders and cross-functional teams to verify customer details and address delinquent accounts.
- Act as a primary point of contact for internal and external enquiries, facilitating the resolution of billing disputes and escalating issues where necessary.
- Produce monthly management reports, including detailed ageing analysis, flux reports, and DSO tracking.
- Maintain a high standard of customer service throughout all interactions with business partners.
- Contribute to SAP implementation projects and support continuous improvement initiatives as directed by leadership.
Requirements
- A third-level degree in Finance, Business, or a related discipline.
- Extensive experience in a senior credit control or collections capacity within a multinational organisation.
- Thorough knowledge of the Order-to-Cash function and credit management principles.
- Proficiency in English; fluency in an additional European language such as French, Portuguese, or Italian is highly advantageous.
- Advanced competency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Prior experience working with large-scale ERP systems, with Oracle or SAP experience being a distinct advantage.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into practical solutions.
- Excellent communication and presentation skills, with the confidence to discuss sensitive financial data across all levels of the organisation.
- A proactive and flexible approach to work, with a commitment to accuracy and high levels of integrity.
- The ability to work independently while contributing effectively to a global team environment.
- Previous experience within the pharmaceutical or biotechnology sectors is desirable but not essential.
