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    Customer Support Specalist

    Cork CityPermanent€20k​ - €30k
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    2 weeks ago
    JN -062025-1983564

    Customer Support Specalist

    Cork City Permanent €20k​ - €30k

    About the job

    Customer Support Specialist - Hybrid Role in Cork

    Are you someone who's passionate about people and driven by delivering excellent service? We have an exciting opportunity for a Customer Support Specialist to join a forward-thinking, customer-focused team based in the suburbs of Cork City.

    With a competitive salary and a flexible hybrid working model, this role offers the ideal balance of professional growth and personal flexibility.

    Why You'll Love This Role:

    This position is perfect for someone who thrives in a fast-paced environment, enjoys building meaningful client relationships, and takes pride in providing top-tier support. You'll work in a collaborative culture where your ideas are valued, and your career development is supported every step of the way.

    What You'll Be Doing:

    • Provide friendly, professional, and solution-focused support to a wide range of clients
    • Liaise with internal departments to resolve customer queries efficiently
    • Manage and update client records accurately across internal systems
    • Ensure all communication and data handling is GDPR-compliant
    • Stay up to date with processes and participate in regular training sessions
    • Deliver exceptional experiences that make every customer interaction count

    What We're Looking For:

    • Excellent communication skills-both written and verbal
    • Strong attention to detail and accuracy in all work
    • A natural problem-solver with a customer-first mindset
    • Ability to build strong working relationships internally and externally
    • Enthusiastic, team-oriented, and motivated to learn
    • Calm and composed under pressure, with great multitasking skills

    What You'll Get in Return:

    • Hybrid working model for flexibility and work-life balance
    • Flexitime options to fit your lifestyle
    • Private medical insurance for peace of mind
    • Wellness and gym programs to support your health
    • Employee assistance programme for ongoing support
    • Bike-to-work scheme & on-site parking
    • Employee discounts and team events that make work more fun

    Ready to take the next step in your customer service career? If you're eager to make a real impact and grow with a company that values innovation and care, we want to hear from you.

    Apply now and make your mark as a Customer Support Specialist!