Customer Support Specalist

Customer Support Specialist - Hybrid Role in Cork

Are you someone who's passionate about people and driven by delivering excellent service? We have an exciting opportunity for a Customer Support Specialist to join a forward-thinking, customer-focused team based in the suburbs of Cork City.

With a competitive salary and a flexible hybrid working model, this role offers the ideal balance of professional growth and personal flexibility.

Why You'll Love This Role:

This position is perfect for someone who thrives in a fast-paced environment, enjoys building meaningful client relationships, and takes pride in providing top-tier support. You'll work in a collaborative culture where your ideas are valued, and your career development is supported every step of the way.

What You'll Be Doing:

• Provide friendly, professional, and solution-focused support to a wide range of clients
• Liaise with internal departments to resolve customer queries efficiently
• Manage and update client records accurately across internal systems
• Ensure all communication and data handling is GDPR-compliant
• Stay up to date with processes and participate in regular training sessions
• Deliver exceptional experiences that make every customer interaction count

What We're Looking For:

• Excellent communication skills-both written and verbal
• Strong attention to detail and accuracy in all work
• A natural problem-solver with a customer-first mindset
• Ability to build strong working relationships internally and externally
• Enthusiastic, team-oriented, and motivated to learn
• Calm and composed under pressure, with great multitasking skills

What You'll Get in Return:

• Hybrid working model for flexibility and work-life balance
• Flexitime options to fit your lifestyle
• Private medical insurance for peace of mind
• Wellness and gym programs to support your health
• Employee assistance programme for ongoing support
• Bike-to-work scheme & on-site parking
• Employee discounts and team events that make work more fun

Ready to take the next step in your customer service career? If you're eager to make a real impact and grow with a company that values innovation and care, we want to hear from you.

Apply now and make your mark as a Customer Support Specialist!