Ireland's leading customer care company is looking to grow their workforce, seeking motivated employees that are passionate about customer service.
Our client is offering Permanent, Full-Time roles which will be remote, making this role suitable for those seeking to permanently work from home.
Salary: €11 per hour
Working hours: Monday-Friday, 08:30-17:00/09:00-17:30 (No Weekends)
A day in the role involves:
Providing relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, web chat and social media platforms.
- Using your product knowledge to solve problems for customers
- Keeping yourself up to date with business and product information
- Effectively managing a database through accurate and efficient data entry
- Adhering strictly to data protection and confidentiality laws
- Ad hoc duties as required
Our ideal candidate:
- Previous Customer Service experience
- Excellent verbal and written communication skills
- A high level of accuracy and attention to detail
- Strong computer skills are essential
- Proven ability to deal with problems and solve them effectively
- Ability to work well either individually or as part of a team.
Whilst this role is permanently remote, it is essential that you are a resident in the Republic of Ireland.
An appropriate work from home environment is also essential-a quiet space, stable mobile phone coverage and high-speed internet connection
All equipment & full training provided
Employee Benefits include:
If you're interested in working in a fast paced environment alongside an excellent team, apply here!
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.